JUSTICE SKILLS
Justice Administration and Client Management in the ICE Age
- Identifying users
- Identifying people under the influence but also in withdrawal
- Intervention strategies (Contextualised to your environment)
- Communication techniques
- De-escalation techniques
- Responding to violence potential
Responding to Client Aggression
Cultural Capability
An introductory level course for staff to develop cultural capability. This program provides insights, knowledge and skills in justice necessary to work effectively with diverse cultural groups. Is every one in your team culturally capable? Our trainers are industry experts who have diverse skills and experience in working in CALD Communities.
Vicarious Trauma Exposed
Domestic Violence
- addiction;
- classes and types of drugs;
- their use and effect;
- risk factors;
- worker safety;
- the relapse cycle;
- relapse prevention strategies;
- drugs and child protection;
- risk assessment;
- capacity to parent;
- emergency responses;
- communication strategies with intoxicated and drug affected people;
- physiology of substance abuse; and
- duty of care.
Substance Abuse
- addiction;
- classes and types of drugs;
- their use and effect;
- risk factors;
- worker safety;
- the relapse cycle;
- relapse prevention strategies;
- drugs and child protection;
- risk assessment;
- capacity to parent;
- emergency responses;
- communication strategies with intoxicated and drug affected people;
- physiology of substance abuse; and
- duty of care.
Applied Suicide Intervention Skills Training (ASIST)
DaV’ange has previously delivered this category in a 2 day program covering all of the core areas of the ASIST model
Preparing: Sets the tone, norms, and expectations of the learning experience.
Connecting: Sensitizes participants to their own attitudes towards suicide. Creates an understanding of the impact that attitudes can have on the intervention process.
Understanding: Overviews the intervention needs of a person at risk. It focuses on providing participants with the knowledge and skills to recognize risk and develop safe plans to reduce the risk of suicide.
Assisting: Presents a model for effective suicide intervention. Participants develop their skills through observation and supervised simulation experiences in large and small groups.Networking: Generates information about resources in the local community. Promotes a commitment by participants to transform local resources into helping networks.
Protective Behaviours and Mandatory Reporting
- To help children and young people to protect themselves because protective adults cannot be with them every minute of the day
- To give children (and adults) permission to talk about problem or difficult situations they face.
- To empower children with the right to feel safe and act to keep themselves safe.
- To increase self esteem and confidence for children who learn how to empower themselves in
- Private Parts Increasing understanding that no one is allowed to touch or see their private parts, and they are not allowed to touch or see other people’s private parts, except in certain circumstances and as long as they feel safe.
- Rules around Touching It is not ok for me to touch others private parts/ it is not ok for others to touch my private parts/we all have a right to feel safe.
- Trust and Safety Network / Stranger Danger Identifying adults in their life that they can confide in if they needed to talk to someone and the rules around talking to or going with strangers.
- Good and Bad Secrets How to differentiate between good secrets and bad secrets.
- Feelings How to identify what feelings are and how they make our bodies feel.
- Warning Signs How to identify warning signs in their body that let them know they may not be safe.
- Boundaries Understanding how everyone has their own personal space around their body, and that no one is allowed to enter that space unless they have permission
Legal Writing Skills
- Professional writing
- Report writing
- Writing case notes
- Writing case plans
- Life diary work
- Writing with and for children
- Writing for an audience with literacy issues
- Writing for courts and tribunals
- Writing affidavits
- Ethics and code of conduct
- Procedural fairness and natural justice
Engaging and Interviewing Children and Young People
2 full days to 1 week workshops dependent on the need and intensity desired for this category
Based on the nationally accredited ICARE program this applied skills based program covers how to interview Children and record evidence. Support children through the Criminal Justice process and manage disclosure evidence.
Risk Assessment
- Professional Judgement
- Information collection
- Analyse
- Deception detection
- CP histories
- Criminal Histories
- Responsively to intervention
- Substance abuse
- Domestic Violence
- Mental health
- Homelessness
- Cultural issues
- Actuarial Instruments
- Risk assessment tools and the balance with professional judgement
- Consultation and decision making
- Violence potential
- Flight risk
- Risk behaviours
- Resilience
- Safety Planning
- Monitoring
- Voluntary Co-operation.
- Risk by age and stage
- Cumulative Harm
Managing Client Aggression
Risk Intelligent Workplaces
This program focuses on the human element of risk and examines how performance management frameworks and practices can reduce risk and incidents in the workplace. The management of staff performance and the development of risk intelligence in staff can reduce organizational risk, insurance premiums and can unlock organisational performance. Many agencies don’t take calculated risks as they fear they cannot rely on their human resources. Private equity firms take over struggling businesses every day and turn them into solid operations because they are “Risk Intelligent”. The risk intelligent organisation can be bold and take risks others can’t because they have primed their workforce to maintain vigilance and developed the risk radar in every staff member.
Practical Performance Management
Workplace Behaviour
These workshops are highly successful and contextualised to the Health and Human Services workforces and it deals with the complexity of the highly challenging and at times emotive nature of the work. These workshops last 3 hours and involve the entire work unit. The toxic ten most common workplace behaviours are explored and practical resolutions that increase staff responsibility and confidence are proposed. The workshop concludes with the development of a workplace behaviour/cultural agreement that is developed by all staff and becomes a living document that is reviewed regularly and used as part of the induction of new staff. Past clients of this programs include The Department of Child Safety Qld, the Department of Public Safety Qld, Foster Care Qld and Pathways Inc.
This program is delivered in the workplace in either a morning or afternoon session. Worksites buddy up so they can transfer phones to each other for the duration of the session. This is a powerful workshop that gives a vocabulary to the behaviours so they can be identified and transparently discussed. A pre and post discussion with the leadership of the worksite is highly recommended and part of the fee.
Administrative Decision Making
Leadership and Change in Justice Administration
Team Management
Conflict Management
Project Management 101
Ethics and Code of Conduct
Workplace Health and Safety Training
Influential Communication


